Communicating with customers through live chat interfaces has become an increasingly
popular means to provide real-time customer service in different industries. Today, human chat agents
are replaced by virtual chat agents/bots which are designed to communicate with humans by using
Natural Language Processing based on Artificial Intelligence. With the advancement of technology,
these chatbots can be integrated as a VIRTUAL RECEPTIONIST with added features enclosed in an
Android Device at the schools and college premises, enhancing productivity and operational
effectiveness.